FAQ

Below is a list of frequently asked questions

1. Where can I get help on my application?

For questions or help with your online application, please contact us at rbc_scholarships@usupport.net.  We will accept your inquiry at any time, day or night, and we are committed to responding to every email within 48 hours or less.

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2. How many scholarships are available and what is their value?

Each winner receives a single scholarship worth $10,000. In total, there are fifteen scholarships available, 8 for graduating high school students and 7 for post-secondary students (Undergraduate and post-graduate).

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3. What is the scholarship deadline?

All applications must be submitted online by Thursday, March 29, 2018 at 3:00 p.m. EST.

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4. What are the eligibility requirements?

To be eligible for the RBC Students Leading Change Scholarships, students must fall into one of the two categories below:

Category 1 (Graduating High School or CEGEP): Currently enrolled in their graduating year of a Canadian High School or CEGEP, or have graduated from a Canadian High School or CEGEP within the last 2 years, and will be enrolled in their first year of a minimum 1 year undergraduate degree or diploma program on a full-time basis at a recognized publicly funded Canadian university or college in the fall 2018 academic term.

Category 2 (Undergraduate or Graduate Degree or Diploma): Currently enrolled in a degree or diploma program on a full-time basis in a recognized publicly funded Canadian university or college and planning to continue full-time studies in fall 2018. Must have at least 1 year of full-time studies left in the program as of fall 2018.

– All applicants must be Canadian Citizens or Permanent Residents with a minimum 75% average in their last completed year of study

– Students with a disability who attend or are planning to attend post-secondary school on a part-time basis in fall 2018 are also eligible. Please see terms and conditions for full details

Employees, directors, and officers of Royal Bank and its subsidiaries, or yconic, and any child of any of the foregoing are not eligible for the Scholarships. For greater certainty, “child” shall be defined herein as a person whose parent or legal guardian is an employee, director or officer of Royal Bank or any of its subsidiaries. For information about the Scholarship Program for Children of RBC Employees, click here.

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5. What are the grade requirements?

You must have a minimum 75% average in your last completed year of study.

If you are enrolled in a pass/fail program, such as a medical degree, and do not have a grade average, you must be passing your program and in good standing at your school in order to qualify. In this case, please check the box that indicates you have a 75% or above average on the application form.

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6. I’m enrolled in my last year of Undergraduate studies and continuing to pursue another degree – am I eligible?

Yes, you are eligible to apply as long as you are continuing your studies in fall 2018 and have at least 1 year of full-time studies left in the program.

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7. I’m still waiting for my permanent Canadian resident status to be approved - am I still eligible to apply?

Yes. However, your permanent residence status must be approved and finalized at the time the scholarships are awarded.

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8. If I am an international student, studying at a publicly funded Canadian university or college, am I still eligible to apply?

Unfortunately not.  As per the requirements of the scholarship, you have to be a Canadian citizen or permanent resident of Canada to apply.

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9. I attend or plan on attending a college or university outside of Canada, but I am a Canadian citizen. Am I eligible to apply?

No. You must be attending a publicly funded college or university in Canada.

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10. I plan on attending a post-secondary school outside of Canada next year as part of a year-abroad program – am I still eligible to apply?

You may still be eligible to apply provided you are participating in an exchange program as part of your course curriculum at a publicly funded Canadian college or university (your graduation diploma must be issued from a Canadian college or university).

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11. I'm planning on taking a year off, am I still eligible to apply?

No. If you intend to take a year off after you submit your application, you are not eligible to apply. You must be enrolled in full-time studies at a recognized publicly funded Canadian college or university in fall 2018.

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13. Will the information I submit be verified?

Our scholarship administrator, yconic, may verify the information you provide about your academic status. Additionally, all finalists will be required to provide proof of the following:

– Canadian citizenship or permanent resident status.

– For graduating high school or CEGEP students, full-time enrolment in a degree or diploma program at a recognized publicly funded Canadian post-secondary school for the fall 2018 academic term.

– For full-time university or college students, proof of enrolment in a degree or diploma program at a recognized publicly funded Canadian post-secondary school for the fall 2018 academic

– For students with a disability who attend or are planning to attend post-secondary school on a part-time basis, written documentation from their doctor. A disability is defined as “a functional limitation that is caused by physical, sensory or mental health impairment or learning disability that restricts a student’s ability to perform the daily activities necessary to participate fully in post-secondary learning.”

– Minimum average of 75% in the last completed year of study.

If confirmation of activities or documentation cannot be verified by the scholarship administrator, yconic, within the specified timeframe, the application may be subject to disqualification.

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14. Do I have to be an RBC Royal Bank client to be awarded a scholarship?

No, you do not have to be an RBC Royal Bank client in order to receive a scholarship.

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16. I’m having trouble viewing the website, what can I do to fix the problem?

The online application works best when using the latest versions of all modern browsers.

Here are some suggestions to fix any potential issues in viewing the website.

JavaScript

Ensure you have JavaScript enabled on your browsers. Most browsers are set to run JavaScript by default. Please access your browser’s online help function to check whether your browser supports JavaScript or to find out how to configure your browser to run JavaScript.

 Cookies

Please ensure your browser is set to accept cookies. Again, most browsers are set to accept cookies by default. 

Adobe PDF

In order to access the Sample Application in PDF format, you will need Adobe Acrobat Reader.

If problems persist, please contact us at rbc_scholarships@usupport.net and inform us of the issue.

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17. What is your privacy policy?

RBC Royal Bank is dedicated to protecting your privacy and safeguarding your personal, business and financial information. In fact, it is one of our top priorities and remains of the utmost importance to us. See the scholarship terms and conditions  for details about how we will use your information submitted with your application.

 

Visit the RBC Royal Bank Privacy website to learn more about how RBC Royal Bank protects your personal information and our Privacy Policy, Privacy & Security website.

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